Problem connecting cPanel server via FTP
July 8th, 2009
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If you are facing connection issues with your dedicated server when you are trying to connect it using FTP then you need to check following, as they are the most common reasons for this failure :
- The login for your cPanel FTP should look something like an email address similar to login@domainname.xxx where domainname.xxx is your domain name. Do NOT just use the login as that will not work
- You may be using the incorrect password, make sure you are using it correctly, check for lower and upper case as password is case sensitive. You can copy paste it if you have stored it somewhere on your local machine.
- Someone may have changed your FTP password, so check and make sure it was not changed. If you can login to your control panel then you can change it again.
- Your FTP program (eg Dreamweaver and others) MUST be set to a passive connection as setting as FTP Active mode will NOT work.
Hence you should take care for securing your FTP password which should not be shared with anyone else, as if any crap headed mange to get access to your FTP then he may create havoc for your server or for your web hosting account .
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